Experience

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**Lead UX/Product Designer at Digit

2024–Present · NL**

Landed $3M+ funding with relaunched UX/UI + new AI features
Built & scaled Figma → Storybook → code design system
Established team workflows to supercharge engineering partnership </aside>

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**Lead UX/Product Designer at Fidelity Investments

2013–2024 · US**

New product design + launch to market:

Processed cases 30× faster with new consumer app + back office AI
Increased customer satisfaction 30% through UX research and accessibility
Launched app to 420K users, now processing $34B — $17B previously lost

UX design team lead + strategy:

Built Figma design systems and trained 5+ junior designers
Partnered with UX teams to teach best practices for developer handoffs
Designed pitches to land $260M+ B2B clients (Apple, Google) </aside>

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Senior UX Designer at Human Rights Campaign

2019–2023 · US

Increased audience engagement 2× across 10+ social media campaigns
Saved $150K by bringing campaign designs in-house
Led UX design for 15-person team of strategy leaders </aside>

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Senior UX Designer at Harbinger Marketing

2016–2019 · US

Created $50M+ value for SaaS products via new features
Increased team engagement 5× for 100% on-time project delivery
Landed growth-stage product funding via Figma prototypes </aside>

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UX Designer at RoleModel Software

2012–2013 · US

Designed & launched iOS/web e-commerce app to 30K users
Coordinated 100% on-time launches with engineering/development teams
Contributed to 40% boost in successful design thinking client sessions </aside>

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UX Designer at CollegePlus (acq. Pearson)

2011–2012 · US

Achieved $50M acquisition of app suite, designed 100% in-house
Launched cross-platform e-learning apps to 3K users
Cut vendor cost by 35% by launching custom CRM and HR apps </aside>

Education

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Master of Fine Arts in Writing

Vermont College of Fine Arts · 2020–2022 · US

Focused study of narrative structure and queer aesthetics
Completed 160+ page thesis exploring the work of Christopher Isherwood
Lectured on the possibilities of intersectional queer aesthetics in narrative fiction </aside>

Skillset

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Product Strategy & Leadership

Design Thinking · Product Strategy · Agile Design · Lean UX · Design Sprints · Cross-functional Trust Building · UX Metrics & KPIs · On-Time Delivery

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Design Technique & Expertise

UX/UI Design · Product Design · Design Systems · Information Architecture · User Research & Usability Testing · Wireframing & Prototyping · Journey Mapping · Accessibility · Branding & Identity · UX Writing & Content Strategy

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Preferred Tech Stack

Figma · Sketch · Subframe · UXPin · Adobe Illustrator, Photoshop, XD · Miro · InVision · Axure · Balsamiq · Framer · Zeplin · Webflow · FigJam · Mural · Jira · Confluence · Asana · Basecamp · Trello · GitHub · Notion · Airtable · Cursor

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Kiefer Partridge · Lead UX Designer

[email protected] · LinkedIn →

CV/Résumé

Contact

Projects

Rebranding the app Rian Johnson used to write Knives Out

Saving customers $34B — and saving $17B for Fidelity

Serving LGBTQ+ youth with HRC for MLK Day of Service

Relaunching HRC in Portland for Black History Month